by Reid Fitzsimons (Note: this article is about what used to be the premier insurance and financial services company, USAA. Formed over 100 years ago, it was designed primarily to serve the military community. Sadly, like so many formerly venerable institutions, it succumbed to the whims of elite and massively wealthy CEOs, who put "social justice" above their customers and original business purpose, for no reason other than to feel good about themselves and assuage their guilt over their greed and privilege. The CEO that oversaw most of the degradation of USAA was Wayne Peacock, who recently retired. The new CEO is another really, really rich guy named Juan Andrade. Who knows if he's a serious person or just another DEI aficionado.)
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Carole Ann Milljour
That's amazing, Reid. I do vaguely recall you sending that letter to them quite a few years ago and in fact, had done a previous article on the USAA which included that letter you sent if I am not mistaken. ....and you never heard back, letter wise? Wow, unbelievable how they got away with railroading their customers. I get .01 cent in interest every month from my bank, but they charge me, now, $4.50 every time I transfer money from my checking to savings or vice versa when I use my on-line banking. Didn't use to be a charge. Well, I am just loving getting that .01 cent every month though! What a difference that makes! LOL!!!! Why do they even bother???? Oh well!
It has really gotten bad around here as I am sure elsewhere as well. A few of the stores have scam notices up explaining that the machines that take your debit/credit card payments can be rigged. Apparently anyone who knows how to go in and use the machine to scam people, can go and insert their card and when they leave the area anyone who goes up and uses it after the fact, will loose all their monies from their checking/credit card. What I'm doing now is heading to the bank and withdrawing money before I do any shopping!. It has really gotten way out of control to say the least! I felt really bad yesterday when I went to the Dollar General and this poor old guy tried to use his debit/credit card (not sure which) only to be told by the check out clerk that his card had been scammed and there was no money on it. So, he left without the merchandise; and if I had been closer in line to him when he was trying to cash out, I think I would have given him the money to pay for it. So sad for him! I don't know, we certainly do live within a sick society. I don't understand how people from USAA and any of the thousands of scammers out there can sleep at night! I guess we just have to be vigilant, because if we aren't, we certainly will pay the price. I'm so glad you and your wife got a much better deal locally! That takes a big part of stress out of the equation! Good things do happen!
Keep those articles coming, Reid, I certainly learn quite a bit about your past and experiences, as well as what goes on sometimes that I am not totally aware of or up on. As always, great article and thanks for sharing your experiences! My best always!
Kurt Smith
Reid, you hit it out of the park again.
I have quite often considered going to USAA and I’m very grateful for this informative article. You just don’t realize how corrupt the underbelly of these, for the people, corporations truly are.
Thank you!